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Canary Upsells

4.8 (914 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Ildefonso Moyano Nora Urquiza Carlo Chancelien Natalia Garrido Anjali Arora Emilio Zappalà

Ildefonso, Nora, Carlo + 74 more experts recommend Canary Technologies

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Canary Upsells

4.8 (914 REVIEWS)

Ranked 1 (out of 65) in Upselling Software

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

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96% recommended by 2692 hotels

Four Seasons, Ace Hotel, Hilton & 2689 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary Technologies is praised for turning pre-arrival and contactless check-in into revenue drivers, with hotels using it to collect IDs/cards, reduce front-desk labor, and sell upgrades, late check-outs, pet fees, and add-ons. Reviewers say Canary also cuts call volume through guest messaging, improves response times, and boosts satisfaction, but integrations, AI accuracy, alerting, and some fee/tipping workflows can be inconsistent.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Four Seasons, Ace Hotel, Hilton & 2689 others

Read their reviews

Partners say

Industry experts recommend Canary Technologies for providing a comprehensive and secure Guest Management Platform tailored specifically for the hospitality sector. Highlights include its paperless operations, customizable guest interactions, fraud prevention features, and modular design that allows hotels to choose specific solutions or a unified platform. The platform is user-friendly, requiring no app downloads, and integrates seamlessly with existing systems, making it adaptable for a wide range of hotel types.

Ildefonso Moyano Natalia Garrido Anjali Arora

Ildefonso, Natalia, Anjali and 56 others

Read their recommendations

What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

233 | Small (10-49 room)

1090 | Mid-Sized (50-99 room)

2375 | Large (100-499 room)

247 | X-Large (500+ room)

Country

3023 | United States

496 | Canada

60 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

18 | Bahamas

16 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | France

8 | Turkey

7 | India

7 | Malaysia

6 | United Arab Emirates

6 | Portugal

6 | Japan

6 | Ireland

6 | Colombia

5 | China

5 | New Zealand

5 | Philippines

5 | Czech Republic

4 | Austria

4 | Hungary

4 | Bahrain

4 | Kenya

4 | Switzerland

3 | Thailand

3 | Guatemala

3 | Netherlands

3 | Greece

3 | Cayman Islands

3 | Egypt

3 | Costa Rica

3 | Brazil

3 | Antigua and Barbuda

3 | Hong Kong

3 | Qatar

2 | Saudi Arabia

2 | Panama

2 | Maldives

2 | Belgium

1 | Chile

1 | Vietnam

1 | Vanuatu

1 | Malta

1 | South Africa

1 | Tanzania

1 | Germany

1 | Tunisia

1 | Mongolia

1 | Slovakia

1 | Nepal

1 | Oman

1 | Russian Federation

1 | Malawi

1 | Bulgaria

1 | Burkina Faso

Type

2153 | Branded Hotels

1915 | Boutique Hotels

1772 | Bed & Breakfast & Inns

1474 | Luxury Hotels

1447 | Airport/Conference Hotels

1287 | Resorts

1279 | Limited Service & Budget Hotels

1017 | City Center Hotels

389 | Extended Stay & Serviced Apartments

299 | Hostels

232 | Motels

177 | Casinos

80 | RV Parks & Campgrounds

79 | Vacation Rentals & Villas

Region

3563 | North America

142 | Europe

61 | Asia Pacific

53 | Oceania

44 | Central America

33 | Middle East

18 | South America

9 | Africa

Category

1918 | Cyber Security & Fraud Prevention

1574 | Contactless Check-in

1562 | Guest Messaging Software

914 | Upselling Software

632 | Digital Tipping Solutions

208 | Hotel Chatbots

101 | Hotel Keyless Entry Systems

35 | Call Center Software

7 | Mobile Ordering & Room Service

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Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Upselling Software for hotels in North America
#1 of 10
Best Upselling Software for Enterprise Hotels
#2 of 6
Best Upselling Software for Mid-sized Hotels
#1 of 17

Canary Technologies Upselling Software Rankings

By size
Best Upselling Software for Mid-sized Hotels 96% recommended by 586 Mid-sized hotels
#1 of 17
Canary Technologies is a top Upselling Software pick among mid-sized hotels on HotelTechReport, highlighted for its effective upselling feature that helps generate additional revenue with minimal staff effort. Hoteliers appreciate how it streamlines communication, allowing guests to easily request upgrades like early check-ins and late check-outs, enhancing their overall stay.
Best Upselling Software for Large Hotels 97% recommended by 166 Large hotels
#1 of 15
Canary Technologies is a top Upselling Software pick among large hotels on HotelTechReport, with a standout feature that enables effortless upselling before guests even arrive, helping to boost ancillary revenue significantly. Hoteliers appreciate how the platform allows them to prepare personalized upgrade options, enhancing the guest experience while driving additional income.
Best Upselling Software for Enterprise Hotels 93% recommended by 57 Enterprise hotels
#2 of 6
Canary Technologies is a top Upselling Software pick among X Large hotels on HotelTechReport, with its ability to generate significant revenues through tailored upsell packages that engage guests before their arrival. As one hotelier notes, "It’s basically free money," highlighting the financial impact of the software on operations.
By type
Best Upselling Software for Resorts 96% recommended by 290 Resorts hotels
#1 of 18
Canary Technologies is a top Upselling Software pick among resorts on HotelTechReport, praised for its automated upselling feature that has significantly increased revenue by allowing guests to easily request room upgrades and amenities. Hoteliers appreciate that the system generates upsell opportunities before guest arrival, enhancing both their experience and hotel income.
Best Upselling Software for Other 97% recommended by 104 Other hotels
#1 of 14
Canary Technologies is a top Upselling Software pick among hotels in Germany on HotelTechReport because it enables guests to easily upgrade their rooms or request amenities through a streamlined platform, significantly enhancing the guest experience and driving ancillary revenue. This capability allows hotel staff to focus more on personalized service, increasing satisfaction and efficiency.
Best Upselling Software for Motels 98% recommended by 60 Motels hotels
#1 of 2
Canary Technologies is a top Upselling Software pick among motels on HotelTechReport, praised for its upsell feature that drives "significant additional revenue" by allowing guests to select upgrades before arrival. This capability enhances both guest experiences and operational efficiency, making it a practical tool for small hotel teams.
Best Upselling Software for Hostels 94% recommended by 61 Hostels hotels
#1 of 7
Canary Technologies is a top Upselling Software pick among hostels on HotelTechReport for its ability to drive ancillary revenue through tailored upsell offers that guests can easily select before arrival. Users report it delivers “free money” with significant revenue boosts from options like room upgrades and early check-ins.
Best Upselling Software for City Center Hotels 96% recommended by 227 City Center Hotels hotels
#1 of 16
Canary Technologies is a top Upselling Software pick among city center hotels on HotelTechReport, praised for its effective upsell feature that has enabled many properties to generate significant additional revenue and enhance guest experiences. One hotelier notes that the "upselling software has drastically improved our revenue," proving its value in a city's competitive landscape.
Best Upselling Software for Casinos 97% recommended by 35 Casinos hotels
#1 of 4
Canary Technologies is a top Upselling Software pick among Casino on HotelTechReport for its ability to facilitate guest upgrades and special requests before arrival, which enhances the overall stay experience and boosts revenue. Hoteliers appreciate that "the upselling section has made readily available the options open to our guest."
Best Upselling Software for Branded Hotels 97% recommended by 418 Branded Hotels hotels
#1 of 15
Canary Technologies is a top Upselling Software pick among branded hotels on HotelTechReport, praised for its ability to personalize upsell offers based on guest preferences, which has significantly increased ancillary revenue. Hoteliers appreciate how easy it is for guests to upgrade their stays with just a few clicks before their arrival, making the process feel natural and engaging.
Best Upselling Software for Boutique Hotels 95% recommended by 420 Boutique Hotels hotels
#1 of 19
Canary Technologies is a top Upselling Software pick among boutique hotels on HotelTechReport, prized for its ability to facilitate straightforward upselling that enhances revenue while providing a simple booking experience for guests. Hoteliers appreciate that guests can review and request upgrades pre-arrival, resulting in seamless check-ins and elevated satisfaction.
Best Upselling Software for Bed & Breakfast & Inns 97% recommended by 385 Bed & Breakfast & Inns hotels
#1 of 14
Canary Technologies is a top Upselling Software pick among Bed-N-Breakfast operators on HotelTechReport, praised for its upsell feature that helps generate significant additional revenue while enhancing guest experiences. With the ability to offer upgrades and additional services before arrival, it streamlines the guest journey and supports financial goals.
Best Upselling Software for Airport/Conference Hotels 96% recommended by 301 Airport/Conference Hotels hotels
#1 of 16
Canary Technologies is a top Upselling Software pick among conference hotels on HotelTechReport, praised for its ability to personalize upsell offers based on guest preferences, which has significantly increased revenue opportunities. Hoteliers appreciate how the system allows guests to easily upgrade their stays without the pressure of in-person sales, thus enhancing both guest experience and hotel profitability.
Best Upselling Software for Limited Service & Budget Hotels 96% recommended by 306 Limited Service & Budget Hotels hotels
#1 of 12
Canary Technologies is a top Upselling Software pick among limited-service-budget hotels on HotelTechReport, noted for its effective upselling capabilities that allow properties to generate significant additional revenue, with users stating it “pays for itself” through increased upsell transactions.
Best Upselling Software for Extended Stay & Serviced Apartments 98% recommended by 70 Extended Stay & Serviced Apartments hotels
#1 of 10
Canary Technologies is a top Upselling Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, praised for its ability to boost revenue through effective upselling, which “the packages practically sell themselves.” This capability not only enhances guest experiences but also simplifies the sales process for staff.
Best Upselling Software for Luxury Hotels 95% recommended by 327 Luxury Hotels hotels
#1 of 18
Canary Technologies is a top Upselling Software pick among Luxury on HotelTechReport for its ability to provide personalized upsell options that enhance guest stays and capture additional revenue. Users cite the software's seamless integration of upselling features and communication tools, enabling timely tailored offers that significantly boost incremental revenue without extra staff workload.
Best Upselling Software for RV Parks & Campgrounds 99% recommended by 14 RV Parks & Campgrounds hotels
#2 of 5
Canary Technologies is a top Upselling Software pick among Rv-Parks-Campgrounds on HotelTechReport, thanks to its upsell feature that helps operators enhance guest experiences while boosting revenue with “instant return on investment.” It integrates smoothly with contactless check-in processes, making transactions secure and efficient.
Best Upselling Software for Vacation Rentals & Villas 95% recommended by 14 Vacation Rentals & Villas hotels
#4 of 7
Canary Technologies is a top Upselling Software pick among Vacation-Rentals-Villas on HotelTechReport because its platform allows properties to enhance guest experiences through customized add-ons that boost revenue and streamline communication, helping guests see all available options at a glance.
By region
Best Upselling Software for hotels in Central America 98% recommended by 8 hotels in Central America
#1 of 1
Canary Technologies is a top Upselling Software pick among Central America on HotelTechReport, offering flexible prepayments that enhance the check-in process by allowing guests to pay for additional services. With this, one hotel reported almost $600 in upsells within a week, streamlining revenue opportunities.
Best Upselling Software for hotels in North America 96% recommended by 767 hotels in North America
#1 of 10
Canary Technologies is a top Upselling Software pick among mid-sized hotels in North America on HotelTechReport, praised for its upsell feature that enhances guest experience while generating significant additional revenue. One hotelier noted, "The upsell feature has also delivered measurable results," highlighting its effectiveness in driving income.
Best Upselling Software for hotels in Oceania 93% recommended by 21 hotels in Oceania
#2 of 3
Canary Technologies is a top Upselling Software pick among Oceania on HotelTechReport, with its automated upsell tool driving a remarkable 200% boost in ancillary revenue like room upgrades and dining experiences. This feature allows properties to offer personalized options, enhancing guest engagement and satisfaction.
Best Upselling Software for hotels in Africa 97% recommended by 6 hotels in Africa
#3 of 3
Canary Technologies is a top Upselling Software pick among hotels in Africa on HotelTechReport, enabling properties to enhance revenue through personalized upsell options like room upgrades and airport transfers, which guests can conveniently purchase before arrival. This capability significantly boosts guest satisfaction and operational efficiency.
Best Upselling Software for hotels in Middle East 96% recommended by 10 hotels in Middle East
#4 of 6
Canary Technologies is a top Upselling Software pick among Middle East hotels on HotelTechReport, helping properties increase revenue by reaching out to guests pre-check-in to offer customized upsells that enhance the stay experience. Hoteliers appreciate that upsell options can be managed easily, tailoring amenities to guest needs "at the time when it is most needed."
Best Upselling Software for hotels in Asia Pacific 96% recommended by 18 hotels in Asia Pacific
#5 of 7
Canary Technologies is a top Upselling Software pick among Asia Pacific on HotelTechReport, with features that enable hotels to offers tailored upgrades and add-ons directly to guests through a digital platform, improving guest satisfaction and revenue generation. Hoteliers note that it allows for a "curated stay experience" that enhances their operations.
Best Upselling Software for hotels in Europe 93% recommended by 43 hotels in Europe
#5 of 18
Canary Technologies is a top Upselling Software pick among mid-sized hotels in Europe on HotelTechReport, with reviewers noting its ability to “drastically improve our revenue” through effective upsell options that simplify the guest experience. The software not only helps properties generate additional income but also enhances engagement by facilitating pre-arrival upsells.
By country
Best Upselling Software for hotels in United States 96% recommended by 636 hotels in United States
#1 of 9
Canary Technologies is a top Upselling Software pick among mid-sized hotels in the United States on HotelTechReport, praised for its streamlined upsell capabilities, which allow staff to offer room enhancements and additional services easily. One hotelier noted how the system helps generate significant extra revenue, stating, "the upsell software has more than paid for itself."
Best Upselling Software for hotels in Singapore 92% recommended by 5 hotels in Singapore
#1 of 1
Canary Technologies is a top Upselling Software pick among Singapore on HotelTechReport, enabling hotels to improve revenue through targeted upselling and contactless check-in, which "takes up most of the crucial work processes" for staff in a lean operation.
Best Upselling Software for hotels in Mexico 87% recommended by 12 hotels in Mexico
#1 of 3
Canary Technologies is a top Upselling Software pick among hotels in Mexico on HotelTechReport, praised for enabling properties to "contact guests before arrival and offer your products," which helped one hotel increase transportation sales by reaching customers who hadn’t booked transfers.
Best Upselling Software for hotels in Canada 96% recommended by 119 hotels in Canada
#1 of 2
Canary Technologies is a top Upselling Software pick among Canadian hotels on HotelTechReport, praised for its effective upselling feature that allows guests to enhance their stay with upgrades before arrival, significantly boosting revenue. This has led to increased guest satisfaction and streamlined operational efficiency.
Best Upselling Software for hotels in Bahamas 98% recommended by 6 hotels in Bahamas
#1 of 1
Canary Technologies is a top Upselling Software pick among hotels in the Bahamas on HotelTechReport, noted for its feature that allows guests to request upsells via text or email, generating nearly $600 in revenue within a week, according to users.
Best Upselling Software for hotels in United Kingdom 94% recommended by 21 hotels in United Kingdom
#2 of 7
Canary Technologies is a top Upselling Software pick among hotels in the United Kingdom on HotelTechReport. Hoteliers appreciate that its upselling capabilities generate significant additional revenue, with one user noting “it’s basically free money,” leading to £10,000 in upsell requests last month.
Best Upselling Software for hotels in Australia 94% recommended by 17 hotels in Australia
#2 of 2
Canary Technologies is a top Upselling Software pick among hotels in Australia on HotelTechReport, with its automated upsell tool driving a remarkable 200% boost in revenue from services like room upgrades and dining. Hoteliers appreciate that guests receive personalized offers without feeling pressured, enhancing engagement and satisfaction.
Best Upselling Software for hotels in Italy 95% recommended by 6 hotels in Italy
#3 of 3
Canary Technologies is a top Upselling Software pick among Italy on HotelTechReport, praised for its "not pushy but thoughtful designed easy-to-use interface" that prompts upsells effectively at every opportunity, enhancing guest experience while driving additional revenue.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Upsells is a specialized upselling software designed for the hospitality industry. It enables hoteliers to intelligently offer additional services or upgrades to guests throughout their journey—from booking to checkout. This platform significantly enhances revenue by presenting pre-arrival offers and in-stay promotions, resulting in substantial incremental income for properties. Canary Upsells integrates seamlessly with existing hotel systems, ensuring a smooth user experience without requiring app downloads. Its ability to enhance guest satisfaction through customized interactions and prompt communication makes it a valuable tool for optimizing operations and driving additional revenue.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Offer Library and Templates

Personalized Upsells

Click to Purchase

Moderation Flow

Seamless Ticketing System Integration

Features

Offer Delivery

4/5 features

Offers & Merchandising

4/5 features

Operations & Fulfillment

4/5 features

Performance & Control

4/5 features

Available Add-ons & Modules

Canary Mobile Ordering

Mobile Ordering & Room Service
Increase revenue by allowing your guests to order directly from their own phone. No app download required and completely customize the experience for your own brand.

INCLUDED

Canary Guest App

Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.

INCLUDED

Canary Messaging

Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

INCLUDED

Canary Technologies Reviews Summary

4.8
Excellent
914 reviews
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Branded Hotels 97% recommended by 428 Branded Hotels
Boutique Hotels 95% recommended by 425 Boutique Hotels
Bed & Breakfast & Inns 97% recommended by 391 Bed & Breakfast & Inns
Luxury Hotels 95% recommended by 329 Luxury Hotels
Limited Service & Budget Hotels 96% recommended by 309 Limited Service & Budget Hotels
Airport/Conference Hotels 96% recommended by 305 Airport/Conference Hotels
Resorts 96% recommended by 293 Resorts
City Center Hotels 96% recommended by 231 City Center Hotels
Extended Stay & Serviced Apartments 98% recommended by 71 Extended Stay & Serviced Apartments
Hostels 94% recommended by 62 Hostels
Motels 98% recommended by 60 Motels
Casinos 97% recommended by 35 Casinos
RV Parks & Campgrounds 99% recommended by 14 RV Parks & Campgrounds
Vacation Rentals & Villas 95% recommended by 14 Vacation Rentals & Villas

Achievements

Trending Product

This vendor's trending score is rising, Canary Upsells is the #1 most trending product in the Upselling Software category (out of 65) and the #55 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

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66

Success Stories

6

References

10

Featured Customers

Canary Technologies Case Studies

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Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk

Grand Canyon Village (United States)

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How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS

Springdale (United States)

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From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×

Williamsburg (United States)

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From Long Lines to Warm Welcomes: How Mangia’s Modernized the Guest Journey with Canary

Pollina (Italy)

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How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue

Paris (France)

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Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key

Malibu (United States)

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Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering

Covington (United States)

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Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr

San Francisco (United States)

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How Beaumier Uses Canary Technologies to Elevate the Guest Experience

Bonnieux (France)

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How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience

Milan (Italy)

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Answering Every Call and Eliminating Lobby Lines at The Gale Miami

Miami (United States)

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A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary

Garden City (United States)

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Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio

Chipping Campden (United Kingdom)

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How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary

Newcastle upon Tyne (United Kingdom)

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How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary

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How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks

Snowshoe (United States)

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How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space

New York City (United States)

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

MountLaurel (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

New York City (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

More Products by Canary Technologies

https://assets.hoteltechreport.com/images/6d9c61d1-190d-49dd-afe9-32b9efc9a83f-d62eb3b3c9
Canary Digital Authorizations Cyber Security & Fraud Prevention

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up to 90%. Our team includes former hoteliers who understand the nuances of what goes on behind the scenes at the property and truly recognize the needs of hoteliers. Canary's solutions are trusted by tens of thousands of hotels and guests worldwide.

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Canary Contactless Check-In Contactless Check-in

Seamlessly check-in your guests without exchanging credit cards, IDs or registration forms. Hotels that implement Contactless Check-In from Canary have higher guest satisfaction, lower front desk costs, and make more revenue from add-ons and upsells. Canary integrates with all major Property Management Systems, and setup takes just 20 minutes.

4.7 (1574 REVIEWS)

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Canary Messages Guest Messaging Software

Easily communicate with hotel guests at scale. Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

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Canary Upsells Upselling Software

Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

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Canary Digital Tipping Digital Tipping Solutions

Canary Digital Tipping  increases staff compensation, without hurting a hotel's bottom line. Canary's robust, highly customizable solution is app-less and makes it easy for guests to leave cashless tips and staff to get paid.

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Canary AI Webchat Hotel Chatbots

Turn website visitors into booked travelers with AI Webchat, your virtual guest services agent. Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.

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Canary Mobile Keys Hotel Keyless Entry Systems

OpenKey gives hotels the flexibility to offer mobile key through either our app or Apple/Google Wallet, letting guests access rooms and amenities directly from their smartphones. With integrations to more than 50 PMS and lock providers, our platform automates key delivery and supports full mobile check-in. The result is a faster, more convenient arrival for guests and fewer front desk bottlenecks for staff.

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Canary AI Voice Call Center Software

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Mobile Keys Hotel Keyless Entry Systems

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Canary Technologies Reviews

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7
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Looking for specific info?

10

The easy access, the possibilities for the guest aswell as for the company.

Assistant Front Office Manager from 200 to 499 room Branded Hotel in Hoofddorp (Netherlands)

Verified
2 days ago
The way of offering the guest an easy solution to do a contactless check in or upsell. Making the work for the Hotel as well as for the guest easier by offering them so many possibilities for a contactless and fast experience! The easy access within the website makes it for everyone easy to process and to learn how this website works. Reall...
Country Netherlands
Assistant Front Office Manager
Large Hotel
Share review
10

Easy use!

Front desk agent from 75-99 room Bed & Breakfast & Inn in Austin (United States)

Verified
3 days ago
For the Colton House Hotel canary provides access to guests checking in and out while also allowing you to message guests individually or in groups.
Country United States
Front desk agent
Mid-Sized Hotel
Share review
10

All hotels should use Canary!

Assistant front office manager from 100 to 199 room Bed & Breakfast & Inn in Hanover (United States)

Verified
3 days ago
For me, peace of mind verifying payment info is a godsend! Hotels need everything in their arsenal to combat chargebacks, and with Canary it's a game changer. Being able to view ip address that guests submitted authorizations from is a huge help, and seeing that the billing address and name are a wonderful feature. Our staff makes great use...
Country United States
Assistant front office manager
Large Hotel
Share review
10

Easy guest communication — but check-in needs to be faster

Front Desk Agent from 200 to 499 room Bed & Breakfast & Inn in Milton Keynes (United Kingdom)

Verified
8 days ago
Offers guests an easy way to communicate with the hotel regarding their stay before, during and after. Helps resolve issues before they become complaints.
Country United Kingdom
Front Desk Agent
Large Hotel
Share review
10

Easy connectivity and fast information sharing

Front Desk from 75-99 room Branded Hotel in Ocean City (United States)

Verified
8 days ago
The ease of connectivity and the amount of information that you can supply in a short time. Overall, wearing gloves, satisfaction.
Country United States
Front Desk
Mid-Sized Hotel
Share review
10

Streamlined check-in and messaging — but AI replies can miss the mark

Manager from 75-99 room Branded Hotel in Kingston (Canada)

Verified
8 days ago
The Canary system is well-designed, user friendly system that simplifies upselling, check in, check out, messaging, and payment authorizations for both staff and guests. The check in feature helps streamline arrivals by gathering required information in advance and identifying potential issues with guests details or identification. Messagin...
Country Canada
Manager
Mid-Sized Hotel
Share review
10

How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue

General Manager from 100 to 199 room Bed & Breakfast & Inn in Paris (France)

Verified
8 days ago
We make around €2,000 euros a month from upsells. The solution absolutely pays for itself.
Country France
General Manager
Large Hotel
Share review
10

Enhancing Guest Experience and Revenue

GM from 100 to 199 room Bed & Breakfast & Inn in Kill Devil Hills (United States)

Verified
8 days ago
Canary has indeed proven to be a valuable tool for enhancing pre-arrival communication and contactless check-in, significantly improving the guest experience. Its features facilitate seamless upselling and revenue generation while providing effective in-house communication and convenient contactless checkout options. The responsiveness of t...
Country United States
GM
Large Hotel
Share review
10

How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS

General Manager from 50-74 room Bed & Breakfast & Inn in Springdale (United States)

Verified
9 days ago
There wasn't a clear way for people to know what we had available as an add-on to their trip. Now with Canary, guests can browse every option from the palm of their hand.
Country United States
General Manager
Mid-Sized Hotel
Share review
10

Organized authorizations and efficient guest messaging — updates could be smoother

Operations Manager from 25-49 room Limited Service & Budget Hotel in Thunder Bay (Canada)

Verified
9 days ago
Canary has been a great tool for our hotel, particularly for managing guest payment authorizations. It helps keep the process organized and makes it easier for our front desk team to handle authorizations as part of our daily operations. Guest messaging is very efficient. Upsells help generate good revenue.
Country Canada
Operations Manager
Small Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Canary puts many guest-facing tools under one roof. It makes life easier for the front desk. Guests check in on their phone before they arrive, and paper forms disappear. As a result, customers don't have to queue at the reception and check-in feel faster. We see this every day in our shared hotels. We’ve connected more than 100 hotels with Canary, and the integration is stable and simply works.

by Ildefonso Moyano (Hub OS) on October 26, 2026

Question:

What differentiates this product or service from the competition?

Answer:

Canary is built for hotel teams, not only for guests. Its AI tools answer common guest questions day and night, by phone, chat or message. That takes a lot of pressure off busy staff. More importantly, setup is quick and teams adopt it fast. Canary is a great product, and we’re proud of our partnership with them.

by Ildefonso Moyano (Hub OS) on October 26, 2026

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Involve your front desk team from the start. Agree on what you want to fix first, like phone calls, queues or paper forms. With this in mind, connect Canary to your other systems early, including your operations platform (hopefully Hub OS). That way, information moves between teams without manual work, and you see results much faster.

by Ildefonso Moyano (Hub OS) on October 26, 2026

Ildefonso Moyano Natalia Garrido Anjali Arora + 56 recommend
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Canary Technologies

2 years ago

How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

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Canary Technologies

2 years ago

84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

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Canary Technologies

2 years ago

How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

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Canary Technologies

2 years ago

How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

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Canary Technologies

2 years ago

Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium

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Canary Technologies

2 years ago

How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

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Canary Technologies

2 years ago

Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

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Canary Technologies

2 years ago

How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

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Canary Technologies

2 years ago

Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

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Canary Technologies

2 years ago

How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

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Canary Technologies

2 years ago

How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

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Canary Technologies

2 years ago

BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform

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Canary Technologies

2 years ago

TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey

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Canary Technologies

2 years ago

Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality

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Canary Technologies

2 years ago

IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping

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Canary Technologies

2 years ago

Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards

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Canary Technologies

2 years ago

Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers

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Canary Technologies

2 years ago

Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment

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Canary Technologies

2 years ago

Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties

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Canary Technologies

2 years ago

How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

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Canary Technologies

2 years ago

How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

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Canary Technologies

2 years ago

How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

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Canary Technologies

3 years ago

How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

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Canary Technologies

3 years ago

How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

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Canary Technologies

3 years ago

How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

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Canary Technologies

3 years ago

How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

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Canary Technologies

3 years ago

How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

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Canary Technologies

3 years ago

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

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Canary Technologies

3 years ago

How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

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Canary Technologies

3 years ago

Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform

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Canary Technologies

3 years ago

How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

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Canary Technologies

3 years ago

How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

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Canary Technologies

3 years ago

How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

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Canary Technologies

3 years ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

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Canary Technologies

3 years ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

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Canary Technologies

3 years ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

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Canary Technologies

3 years ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

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Canary Technologies

3 years ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

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Canary Technologies

3 years ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

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Canary Technologies

3 years ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

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Canary Technologies

3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

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Canary Technologies

3 years ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

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Canary Technologies

3 years ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

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Canary Technologies

3 years ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

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Canary Technologies

3 years ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

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Canary Technologies

4 years ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

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Canary Technologies

4 years ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

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Canary Technologies

4 years ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

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Canary Technologies

4 years ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

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Canary Technologies

4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

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Canary Technologies

4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

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Canary Technologies

5 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

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Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

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Canary Technologies

5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

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Canary Technologies Integrations

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Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2026

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